Clyde Support

Need help with Clyde, your wardrobe, a fit read, a purchase, or your account? Email [email protected] and include your app version, device model, and a short description of what happened.

Please do not attach a private outfit photo unless it is necessary to investigate your request.

Subscriptions and purchases

• Use Restore Purchases in Clyde if an active subscription is not appearing.
• Manage or cancel an auto-renewing subscription in iOS Settings → Apple Account → Subscriptions.
• Deleting Clyde does not cancel an Apple subscription.
• Request an App Store refund from Apple at https://reportaproblem.apple.com

Delete your account and data

Open Settings in Clyde and tap Delete account to remove the account and associated content from active systems. You can also email us from the address associated with Sign in with Apple.

Deleting an account and cancelling a subscription are separate actions.

Privacy and safety

Read the Clyde Privacy Policy to understand how outfit photos, wardrobe information, location-derived weather, purchases, and AI processing are handled.

For a privacy request or to report a security concern, email [email protected] with "Clyde privacy" or "Clyde security" in the subject line.

Contact

PaliAi, LLC
Email: [email protected]